Kitces: 6 Questions to Help Clients Productively Navigate Market-Related Fears

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3 Key Takeaways:‍ ‍

·     Start with questions that lead to reflection instead of giving clients numbers and logic.

·     Follow the sequence of emotion first, reasoning second, and logic third.

·     Helping clients re-gain control through self-driven clarity is the key.

This Kitces article is re-circulating after the last few weeks of Iran, market volatility, and uncertainty. "Problem Solver" is a hat advisors often wear. When it comes to calming clients' market related fears, this Kitces article suggests a questions based approach that helps clients find self-driven clarity vs the traditional logic, math, and reasoning based approach.

This approach helps clients process what they're feeling and regain a sense of control. I've listed the 6 questions below, but you can get example client & advisor interactions towards the bottom of the article linked HERE‍ ‍

1.  When you think about this concern, what's the hardest part for you?

2.  What would make you feel more in control right now?

3.  Have you faced uncertainty like this before, and how did you handle it?

4.  If you had to explain this decision to a friend, what would you say?

5.  Looking back on this moment in the future, what will you be glad you did?

6.  What's the smallest step you could take today that would help you feel better?


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At Foundational Income, we strive to bring relevant topics and solutions to your fingertips in a straightforward way. We don’t see the need to keep products nor carriers a mystery. If you’d like to discuss any of this in more detail, give us a call!

 

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Bill Cates: Getting More Referrals Without Asking for Them